Online Delivery Policy

  1. We will Endeavour to deliver all orders NEXT DAY of order being placed before 1pm the previous day.
  1. There may be busy times when your delivery could take up to 72hrs and the Builders Warehouse NE Ltd, reserves the right to take up to 96hrs to complete the delivery.
  1. If delivery is not completed within 96hrs a total refund will be made on customers orders only.
  1. All deliveries are Kerbside only & drivers will under no circumstances leave the public road to make the delivery.
  1. All deliveries will be signed for by the customer as items received in good condition. Any defect must be reported within 24hrs of delivery.
  1. The Builders Warehouse NE Ltd. holds the right to cancel any order and make total refund to customer.